Informativa sui rimborsi

Because all of our products are made on demand, each item is created especially for you once your order is placed. This helps reduce waste and allows us to offer unique, customizable designs — but it also means we handle returns a bit differently than traditional retail stores.

Please read the policy below to understand how returns, exchanges, and refunds work in our shop.

Returns & Exchanges

Since our items are produced on demand, we do not accept returns or exchanges for reasons such as:

• Ordering the wrong size
• Changing your mind
• Disliking the color or design after receiving the item

To help avoid sizing issues, please check the size charts carefully before placing your order.

Damaged, Defective, or Incorrect Items

We want you to love your order. If your item arrives damaged, misprinted, or incorrect, we will replace it at no cost.

Please contact us within 7 days of delivery with:

• Your order number
• A clear photo of the issue
• A brief description of the problem

Once verified, we will send a replacement or issue a refund.

Lost Packages

If your package is marked as delivered but you haven’t received it, please check with neighbors or your local postal service. If the package is lost in transit, we will work with the carrier to resolve the issue.

Cancellations

Orders can only be canceled within 2 hours of purchase. After production begins, cancellations are no longer possible.

Questions

If you need help with an order, reach out anytime at [your support email]. We’re here to make sure you have a great experience.